Fees are paid by the calendar month, and are due by the 7th day of the month. All lessons within the month must be paid for. No refunds or credit will be given for missed classes. There are two options for payments:
Online payments via the customer portal. Payment can be made by credit card or bank account, and there is the option to opt in to recurring billing.
In person payments made at reception.
Other Payment Information
Holding Fee
A holding fee is available for severe medical reasons such as broken bones and/or recent surgery. All holding fee applications must be supported by a current medical certificate and will be at a cost of $30 for a 4 week (minimum) to 6 week (maximum) period. Anything extending past this will need to be reviewed by management.
Health Fund Statement
On our receipts you can find our claim numbers for a variety of Health Funds. This can be used to make a claim on Learn to Swim lessons. If your provider requires more information than your receipts, a Health Fund Statement can be requested at reception. A processing fee applies. Once paid for, the statement will be emailed to you. Please allow up to 7 days for the statement to be processed.
Discounts
At Coulter Swimming, we offer a 30% discount on:
- Each additional lesson per week
- 3rd, 4th or 5th child enrolled